Terms & Conditions

1. Introduction

These Terms govern your use of the Spruit website, WhatsApp ordering, and any services provided by us (“Spruit,” “we,” “us”).

By using our services, you agree to comply with these Terms. If you don’t agree, please don’t use the site.

We may update these Terms occasionally. The latest version will always be available on our website. Continued use means you accept the updates.

2. Eligibility

You must be at least 16 years old or the legal age in your region to use our services.

If you’re ordering on behalf of a company or business, you confirm you have the authority to do so.

3. Proper Use of Our Services

You agree to:

• Use Spruit for lawful purposes only

• Provide accurate information when placing orders

• Not attempt to hack, disrupt, or misuse our systems

• Not impersonate anyone else

Basically — behave.

4. Orders & Payments

Placing an Order

When you place an order, you confirm that all information provided (name, address, phone number) is accurate.

All orders are subject to availability. If something goes out of stock, we may cancel or modify the order.

Payments

Payments are processed securely through trusted third-party payment providers.

We do not store your card details.

By placing an order, you authorize us (or our payment partner) to charge the total amount, including applicable taxes and delivery fees.

5. Delivery

Delivery times are estimates. Traffic, weather, or unforeseen issues may cause delays.

You are responsible for providing accurate delivery details. If the address is incorrect or unreachable, we are not liable for failed delivery.

6. Cancellations & Refunds

Cancellations

Orders can be canceled within a reasonable time after placing them. Once preparation or dispatch has begun, cancellation may not be possible.

Refunds

If there is a genuine issue with your order, contact us within 24 hours at:
📧 support@spruitsuperfoods.com

Refunds or replacements will be evaluated case-by-case.

7. Intellectual Property

All content on our website — including logos, packaging designs, images, product names, and branding — belongs to Spruit.

You may not copy, reproduce, or use our content without written permission.

8. Third-Party Links

If our website links to third-party platforms (like payment gateways or social media), we are not responsible for their policies or content.

9. Limitation of Liability

To the maximum extent allowed by law:

Spruit is not liable for indirect or incidental damages arising from your use of our services.

Our total liability for any claim will not exceed the amount paid for the relevant order.

10. Disclaimer

Our products and services are provided “as is.”

While we aim for perfection, we cannot guarantee uninterrupted website access or error-free performance at all times.

Use of our services is at your own discretion.

11. Governing Law

These Terms are governed by the laws of India.

Any disputes will fall under the jurisdiction of courts located in Delhi, India.

12. Termination

We reserve the right to suspend or terminate access to our services if we believe these Terms have been violated.

13. Contact Us

Spruit Superfoods
📧 support@spruitsuperfoods.com
📞 +91 9911855196
M204, Sector-3, Bawana Industrial Area, Delhi - 110039

Spruit — Built for your body. Structured for clarity.